Canva AI turns a request in plain words into calls to design tools, sometimes chaining several together. Any model or prompt change can quietly break those choices, and pass/fail tests can't see it.
Canva was making Affinity free, and one announcement would send a wave of people to the website at the same moment. There was a week to prove it would hold.
Brand Kits keep fonts, colours and logos consistent across designs. Opening them up from teams to every individual meant they had to work for millions of people, on every device and in every language, from day one.
ServiceNow's R&D and NowX teams were building Process Mining, a new product that shows how work really flows through a business. There was no QA practice behind it.
Preqin's data on alternative assets is used by investors around the world. ThoughtWorks rebuilt their entire website, and testing had to keep pace with a large team shipping fast.
With bPay, Barclays customers paid by tapping a wristband, a sticker or even a jacket on a card reader, years before paying without a card was normal.
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Rebuilt the website once and white-labelled it for both brands. I led QA for releases, with UI automation and visual regression running across browsers.
Rebuilt DBS's UI test framework in Cypress and added performance testing with JMeter.
A platform that turns team surveys and data from many other systems into insights. I set up daily security scans of its Docker images and built tools that checked the data arriving from S3 buckets and APIs.
Tested the onboarding and setup flows for the Canva Business launch, which rolled out cleanly even with requirements changing up to launch day. Since then I've been the QA on business-specific apps built for real estate users.